Needed replacement screws for needle plate. David was very helpful in providing information and guidance on placing a special order.
Items arrived very promptly.
Marvellous service. Difficult to locate the cable I needed, but my e mail was answered very quickly and the order placed. Was prepare to wait 2 weeks for the special order but it arrived in 2 days! Thank you so much.
Excellent service. The specific part that I required was accurately identified and ordered specially which I was told would take a little longer.However I was updated regularly and the correct part was delivered within a couple of weeks.
Many thanks for all your help.
The item was as described, and arrived in good time
first class service very informative, they kept me informed about my order all though it was only a small item. will definitely use this company again
Very pleased with the excellent service delivered in the scale that was quoted
Original delivery date 2 weeks as out of stock item. Arrived within 3 days!! Quick efficient Singer team! Well done and thank you
I bought a spool spring for a very old machine and it arrived very quickly - no problems or hassles - I am very happy with my purchase and the quality of service - I will shop here again. Many thanks
Efficient service from the engineering dept re my special order. Would recommend to family and friends
Marvellous service - I could not be more delighted than to receive my embroidery machine back! After its repair I'm sure it works better than new! Highly recommend!!
FREE deliveries on all sewing machines within the UK mainland excludes highland, Islands and weekends.
Under £30 - delivery starts at 0.99p (weight/size dependent)
Over £30 - delivery is free in UK mainland
We use Royal Mail post for all small/med packages which are sent out same day where possible if ordered before 1 pm.
Usual delivery timescale 2-4 days. (7-14 days Airmail outside the UK)
Larger Items: Sewing machines, overlockers.
Free UK main area next working day insured delivery.
We use DPD, UPS, UK Mail and Parcel Force with pick-ups twice a day. UK next working day delivery for large items which are usually shipped the same day where possible if ordered before 3pm.
- We can deliver on Saturday or Sundays as well as any week day.
- And with a 15 minute delivery time slot.
There could be delays caused due to circumstances beyond our control but we will do what we can to limit these and ensure you get your order as quickly as possible.
Non standard & further detailed delivery information for europe or worldwide can be found here. All delivery time-scales are given as a guide only.