Quality sales, repairs, servicing, and parts for your Singer sewing machine

Rating

100%

Thank you for dispatching my order so quickly, I was particularly impressed with your helpful Customer Services (Wendy) who informed me you were out of stock of my original choice of machine that I ordered on-line. I was given the choice of waiting two to three weeks for a new consignment or accept the same model for immediate dispatch as a re-boxed machine, which I decided to do. I am delighted with my new machine. The quality, features, looks, packaging, instruction book, ease of use stitch options and time saving qualities are all excellent (Overall star rating 5). I have upgraded from a very ancient family heirloom Singer treadle machine (which still works perfectly). It is wonderful to discover all the modern features available and is very easy to use once I got used to threading my new machine. I particularly love the automatic needle threader which saves struggling! Many thanks for your help.

Rating

100%

Very good service and delivery. Really pleased with the model as took me a while to decide which model to choose to replace my previous machine which lasted for 44 years! I haven't used all of the features yet however the self threading is a great help. Instructions are easy to follow. Would definitely recommend this model.

Rating

80%

Really pleased with my machine, especially the selection of stitches and drop in bobbin. The delivery was very speedy. Have to go now, busy sewing !!

Rating

100%

I am 74 and just purchased my first ever sewing machine so I needed something that is easy and straight forward. I found the instructions very easy to follow, there is a wealth of youtube videos to view about this model and support from Singer is excellent. I found a few problems along the way but they were due to my inexperience rather than faults with the machine. All round great experience with the Simple 3223

Rating

80%

With reference to inquiry re my current order from Singer - I have to say I was very satisfied with all items. I found the web site really easy to follow and when I rang your customer services I found the staff really helpful and pleasant. I shall continue to use your web sight in future.

Rating

100%

Having lost a part on my sewing machine and could not find it on the extensive list of parts I contacted the company first by telephone where a gentleman was extremely helpful and guided me to the online enquiry email. From this I could attach a photograph where the missing part should be with a brief description and the response I received was quick and so helpful enabling me to purchase the missing part at a very reasonable price. I would just like to say a big thank you to the team and their excellent service.