I bought a spool spring for a very old machine and it arrived very quickly - no problems or hassles - I am very happy with my purchase and the quality of service - I will shop here again. Many thanks
Efficient service from the engineering dept re my special order. Would recommend to family and friends
Marvellous service - I could not be more delighted than to receive my embroidery machine back! After its repair I'm sure it works better than new! Highly recommend!!
Very happy with the service I recieved from machine repair man Dave very helpful. The cost was very reasonable and delivery and pick up very quick Thank you
Bought a singer 2250 which arrived quickly - I set it up and the bobbin winder would not go round. Telephoned customer service, just before 5.00, Very good customer service - didn't expect the phone to be answered so late in the day. The person talked me through everything to be sure that it wasn't me and then arranged for a replacement machine to be delivered and the first one collected. This was done the next day. I have been putting the machine through its paces all afternoon and it is really good. I wanted a machine that would do machine embroidery and have tried all the stitches on the machine. I want to do some free hand and so will be purchasing the darning foot. A very good experience.
Excellent service, quick delivery, found what I wanted after lots of searching. One very happy customer. Thanks
Very prompt service to pick up my sewing machine for repair. Thank you.
Wonderful service and communication they found an extension table for my sewing machine that I was unable to get anywhere, Thank you VERY much will recommend to all my sewing friends
Having been experiencing difficulties in obtaining a quilting extension table for my Singer 7470, it was a delight to speak with David, at Singer Sewing Machines, who immediately looked into sourcing the extension table for me; and who quickly phoned me back with the good news that it would be available within two weeks. I was most impressed with his courteous manner and efficiency; and with the company follow-up. The quilting table makes such a difference to my machine and my sewing. Thank you for all your excellent efforts.
Excellent service. Wasn't sure that my machine could be sorted as it is over 40 years old and wasn't sewing well and sounded like a tank. It now stitches like a dream. Also bought some threads that staff enclosed with my machine on its return. Very helpful staff. I will keep this site in my favourites for future purchases. Thank you.
FREE deliveries on all sewing machines within the UK mainland excludes highland, Islands and weekends.
Under £30 - delivery starts at 0.99p (weight/size dependent)
Over £30 - delivery is free in UK mainland
We use Royal Mail post for all small/med packages which are sent out same day where possible if ordered before 1 pm.
Usual delivery timescale 2-4 days. (7-14 days Airmail outside the UK)
Larger Items: Sewing machines, overlockers.
Free UK main area next working day insured delivery.
We use DPD, UPS, UK Mail and Parcel Force with pick-ups twice a day. UK next working day delivery for large items which are usually shipped the same day where possible if ordered before 3pm.
- We can deliver on Saturday or Sundays as well as any week day.
- And with a 15 minute delivery time slot.
There could be delays caused due to circumstances beyond our control but we will do what we can to limit these and ensure you get your order as quickly as possible.
Non standard & further detailed delivery information for europe or worldwide can be found here. All delivery time-scales are given as a guide only.